Privacy information

Manage consent

VIP FLIGHT SUPPORT believes that the security of your personal information when using this website is important and we take the protection of your personal information seriously. VIP FLIGHT SUPPORT is the data controller and responsible for how the processing and handling of personal data is performed.

Collection of personal data

We only collect personal information that you provide to us when you register, fill in forms or send e-mails, when you order products or services, make inquiries about ordered materials or the like when you yourself have chosen to provide the information to us. The personal data is collected and processed for the purpose of administering the action you have requested.

Data gathering

You may use our website without providing any personal information provided that it is not necessary to be able to provide the product or service you ordered. When you use our website, we store data in our servers for various security reasons. This information may include the name of your ISP, the website you used to link to our website, the websites you visit from our website and your IP address. It happens that we use the information for statistical purposes, but individual users are anonymous and not identified. In cases where personal data is provided to others to provide products or services that you have ordered or for other reasons that you have approved, we use appropriate technical and organizational methods to ensure that applicable personal data regulations are complied with.

Treatment purposes

The information collected about you is handled in accordance with the GDPR (General Data Protection Regulation) and the Swedish law with supplementary provisions to the EU Data Protection Regulation for the following purposes:
• To fulfill obligations under current agreements for the delivery of products and / or services.
• To provide updates and information.
• To evaluate, develop and improve our products, services and offers.
• To administer and customize your visit and access to selected parts of our online services.
• To deliver direct marketing materials.
• To carry out marketing and customer analysis.
• To fulfill our obligations under the law.

Transfer of information

In the following circumstances, we may share information about you:
• To employees, subcontractors and other companies that VIP FLIGHT SUPPORT collaborates with, to provide our products and services (For example, we may need the help of a third party to deliver goods to you, to help us receive payments from you).
• VIP FLIGHT SUPPORT can also use and share aggregate information and statistics to monitor our services. Such aggregated information does not contain information that can be used to identify any specific individual. VIP FLIGHT SUPPORT can also use and share aggregated information and statistics to monitor our services. Such aggregated information does not contain information that can be used to identify any specific individual.

Access to personal data

VIP FLIGHT SUPPORT takes appropriate technical and organizational security measures in accordance with industry standards to ensure that all personal data processed is protected against unauthorized access.
Rights regarding access to personal data

You have the right to receive information from VIP FLIGHT SUPPORT about whether personal data about you is processed or, if so, access to your personal data and the following information:
• The purpose of the treatment;
• Categories of relevant personal data,
Recipients or categories of recipients to whom the personal data have or may be shared.
• Whenever possible, the planned period for which the personal data will be stored or, if that is not possible, the criteria used to determine this period.
• The existence of the right to request, from VIP FLIGHT SUPPORT, correction or deletion of personal data or restriction of processing of personal data concerning the registered or opposing such processing.
• The right to lodge a complaint with a supervisory authority.
• If the personal data is not collected from you, all available information about the source.

The right to be forgotten

You have the right to request deletion of personal information about you without undue delay from VIP FLIGHT SUPPORT. We have an obligation to delete personal data without undue delay, including when the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

Cookies

This website uses cookies to make it easier for visitors and provide access to various functions and different types of information.
Cookies are small files of information that are stored in your computer and enable us to identify you the next time you use our website and provide the opportunity to customize and make the page more relevant to you when used. Cookies are not used to access personal information or to evaluate the contents of your files.
There are two types of cookies. One type saves a file for a long time on your computer. It is used, for example, in functions that tell you what is new since the user last visited the current website. The second type of cookie is called session cookie. While you are browsing a page, this cookie is temporarily stored in your computer’s memory, for example to keep track of the language you have selected. Session cookies are not stored on your computer for a long time, but disappear when you close your browser.

The website uses Google Analytics as its primary analysis tool.

The cookies that Google Analytics uses on this website store information about:

Time you first visited the site
Time when you last visited the website
Time when your current visit began
Number of times you visited the site
A unique ID for your browser
How to find the website (traffic sources)
You can set the management of cookies in your browser

You have the ability to prevent cookies from being stored on your computer and can change the settings in your browser at any time. You can then choose to block all cookies or only certain cookies. You can also delete cookies that have been stored on your device at any time. If you choose not to allow the use of cookies, you will not be able to use all functions on this website to the full extent.

Contact

If you have any problems, questions or suggestions, you are welcome to contact us
VIP FLIGHT SUPPORT:
Phone: +46 31-13-14-20
Email: catering@vipflightsupport.com

The constant development of the Internet may also require that the content of these terms be changed. We reserve the right to make changes if necessary.